01
Cancel any time
You can cancel your subscription at any time from the dashboard.
Your plan stays active until the end of the paid month. It does not renew after that.
02
14-day refund
If you are not happy, ask for a refund within 14 days of a payment. Email flow.support@clevixstudio.com or contact Paddle.
We will refund that payment in full.
03
Usage charges
Usage charges for service you already used are not refunded unless they were charged in error.
If you believe a usage charge is wrong, contact us and include the account, billing period and charge you want us to review.
04
How refunds are paid
Refunds are made by Paddle to the original payment method. The time it takes to appear depends on the payment method and bank.
05
Contact
Email flow.support@clevixstudio.com for help with a cancellation, refund or incorrect charge.